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Wonderware Customer FIRST

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Customer FIRST
Maintenance and Support

Wonderware Customer FIRST Maintenance and Support

The Wonderware Customer FIRST Software Maintenance and Support Program is a flexible portfolio of services that help protect and extend the value of your Wonderware products and solutions across their entire lifecycle.

 
Wonderware Customer First – Programm Guide
 

Your software investment extends well beyond the initial purchase and installation price of the software itself.

Extracting maximum competitive advantage requires constant maintenance, upgrade and tuning to meet emerging business and operational challenges. The award-winning Wonderware Customer FIRST program offers a wide array of support service programs to keep your company’s competitive edge sharp, including the following:

  • Software upgrades, to be sure your teams are armed with the most advanced Wonderware versions
  • Technical support from experts that are adept at resolving issues quickly, capitalizing on years of experience
  • Software utilities, including a massive global customer support website and tools for software asset management
  • A wide range of optional services and system management applications to help manage, optimize and use Wonderware software to its fullest potential
 

The value of Customer FIRST

Customer FIRST pays for itself many times over, maximizing the return on your entire industrial software investment in the following ways:

  • Protect Critical Investments — Customer FIRST agreements wire you in to product enhancements and the latest industry advances, so you can be confident that your software and applications are truly state-of-the-art
  • Maximize Asset Performance — Keeping your Wonderware software operating at its peak is a great way to maximize return on your investment in all plant assets
  • Reduce Total Cost of Ownership — Reduce TCO by minimizing downtime and process interruption and improving operator productivity

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  •  
  • Solutions
    • Wonderware Industry Solutions
      • Water and Wastewater Industry
      • Smart Cities Industry
      • Pulp and Paper Industry
      • Power Industry
      • Chemicals and Fertilizers Industry
      • Food, Beverage and Consumer Packaged Goods Industry
      • Pharmaceutical, Life Sciences and Biotech Industry Solutions
      • Oil and Gas Industry
      • Mining, Minerals and Metals Industry Solutions
      • General Manufacturing
      • Line Performance Suite
    • Wonderware Solutions
      • Operations Management and MES Solutions
      • Internet of Things
      • HMI and SCADA
      • Energy Management and Optimization
    • Wonderware Success Stories
  • Products
    • Wonderware HMI SCADA
      • Citect Scada
      • Wonderware System Platform
      • Wonderware InTouch
      • Wonderware InTouch Machine Edition
      • Wonderware InTouch Access Anywhere
      • Wonderware Development Studio
      • Wonderware Operations Integration Servers
      • Wonderware Alarm Adviser
      • Wonderware Toolkits
      • Wonderware InStudio
      • Wonderware Remote Response Objects
      • Wonderware Prometheus
      • Wonderware Industrial Computers
      • Wonderware AutoSave
    • Wonderware Industrial Information Management
      • Wonderware Historian
      • Wonderware Historian Client
      • Wonderware Online InSight
      • Wonderware Information Server
      • Mobile Operator Rounds (IntelaTrac)
      • Wonderware Dream Report
      • Wonderware Intelligence Software
      • Wonderware SmartGlance
    • Wonderware MES/MOM
      • MES Software – Operations
      • MES Software – Performance
      • MES Software – Quality
      • Wonderware Insight Performance
      • Wonderware Skelta BPM
      • Wonderware Recipe Manager Plus
      • Wonderware InBatch
      • Wonderware Enterprise Integrator
    • Asset Performance Management
      • Asset Analysis
      • Asset Information Management
      • Asset Maintenance
      • Asset Performance Strategy
  • Technical Support, Trainings and partner network
    • Technical Support
    • Wonderware Customer FIRST
    • System Integrators
    • Trainings
  • Contacts
    • Contact Information
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